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1
Story of creation

One of the steps included in the Program of the Head of State N. Nazarbayev dated May 20, 2015 “The Plan of the Nation - 100 Concrete Steps for Implementing Five Institutional Reforms” was the creation of the non-profit joint-stock company “State Corporation” Government for Citizens ”(hereinafter - the State Corporation) , which will become a single provider of public services according to the model of Canada Service in Canada and Centrelink in Australia, integrating all centers of public services in a single system with the aim of obtaining citizens of the Republic of Kazakhstan of all states services in one place.

In order to implement the Nation Plan, on November 17, 2015, the Law of the Republic of Kazakhstan No. 408-V “On Amendments and Additions to Certain Legislative Acts Regarding the Provision of Public Services” was adopted, in accordance with which amendments and addenda were introduced to a number of legislative acts of the Republic of Kazakhstan , including the Law of the Republic of Kazakhstan “On public services” regarding the implementation of activities in the provision of public services to individuals and (or) legal entities on the basis of the “single window” principle, registration of pledge of movable property not subject to mandatory state registration of individuals and legal entities, technical inspection of buildings, structures and (or) their components, maintenance of the state land cadastre, pension and social security by the State Corporation.

Subsequently, in accordance with Article 11-1 of the Law of the Republic of Kazakhstan “On Public Services”, the Government of the Republic of Kazakhstan adopted Resolution No. 39 on January 29, 2016 “On the establishment of the non-profit joint-stock company “State Corporation “Government for Citizens”. It provided for the reorganization of republican state enterprises under the right of economic management “Center for the Service of the Population” of the Committee for Communication, Informatization and Information of the Ministry of Investment and Development of the Republic of Kazakhstan, “Center for Real Estate” of the Ministry of Justice of the Republic of Kazakhstan, “Scientific and Production Center for Land Cadastre” of the Committee for Affairs construction, housing and communal services and land management of the Ministry of National Economy of the Republic of Kazakhstan and the Republic The State Center for the Payment of Pensions of the Ministry of Health and Social Development of the Republic of Kazakhstan by the merger and transformation into the non-profit joint-stock company State Corporation "Government for Citizens" with 100% state participation in its authorized capital.

On April 7, 2016, on the basis of this decision of the Government of the Republic of Kazakhstan, through the reorganization of these state-owned enterprises, a non-profit joint-stock company “State Corporation “Government for Citizens” was established, which was registered in the Department of Justice of the city of Astana in the procedures prescribed and established by law.

In order to ensure the continuity of the process of providing public services, by order of the Authorized Person of the Committee on State Property and Privatization of the Ministry of Finance of the Republic of Kazakhstan dated April 8, 2016 No. 01, 70 branches and 1 representative office of the State Corporation were created in the regions of the country.

On April 29, 2016, the first meeting of the Board of Directors of the State Corporation was held, at which, along with the approval of internal documents of the State Corporation, the composition of the Management Board was elected.

By the decision of the Board of Directors dated April 12, 2017, changes were made to the organizational structure of the State Corporation. The Office of the Board of the State Corporation includes the Directorate of Land Cadastre and Technical Inspection of Real Estate, the Directorate for the Provision of Public Services, as well as the Directorate for the Interdepartmental Settlement Center for Social Payments.

Thus, all bodies of the State Corporation were formed, whose activities are aimed at ensuring the functioning of the newly created State Corporation as a single provider of public services in the country.

Nowadays there are more than 18 thousand employees work in the the state corporation.

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Mission and perspectives

Over the past decades where the digital technologies are becoming the main implement for its formation a new type of economy has been rapidly developing in the world. In modern conditions, information technology and digital transformation are the main factor in technological change and a condition for ensuring competitiveness, radically increasing productivity, and improving the quality of services. In 2016 we formulated our mission as improving the quality, transparency and accessibility of public services provided individuals and legal entities as a single provider of public services. Currently taking into account the challenges of the modern world the vector of development of the State Corporation is directed towards advanced technologies, the development of new territories and the search for new ways of providing services, the development of the internal potential of our team. At present forming the tasks of the State Corporation for the next period we are specifying the goals that determine our next third level of development and the most important priorities and principles of work for us. The mission of the State Corporation is to introduce a proactive principle of providing public services, providing them with a single provider through convenient modern channels using technological solutions and ensuring a high level of service. Vision of the State Corporation - State Corporation is a single platform for obtaining services and services that meet the needs of service recipients using proactive, customer-oriented and innovative approaches. At the same time, the State Corporation puts the following values at the head of its activities:

1. Meritocracy: fairness and objectivity in assessing the contribution and achievements of everyone.

2. Regard: treating other team members with respect.

3. Honesty: honesty within the team and towards its partners.

4. Sociability: openness to contacts and partners.

5. Team spirit: cooperation to achieve better results from joint activities.

6. Confidence: Commitment to a culture of mutual help and trust.

Intention: provision by the State Corporation of services and services for citizens and businesses rom a single source, improving the activities of a single provider

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The rules of the State Corporation “Government for Citizen”

The state corporation is a single provider engaged in the provision of public services to individuals and (or) legal entities on the basis of the “one-stop shop” principle, registration of liens of movable property not subject to mandatory state registration of individuals and legal entities, technical inspection of buildings, structures and (or) their components, maintaining the state land cadastre, pension and social security.

4
The structure of the share capital
  • As of December 31, 2018, the share capital of the State Corporation amounted to 31 579 946.0 thousand KZT, equity - 37 945 515 thousand KZT.
  • The number of authorized and issued shares is 34,623,109 (thirty-four million six hundred twenty-three thousand one hundred and nine) pieces of ordinary shares Certificate of state registration of the issue of authorized shares dated August 27, 2020.
  • The number of placed and paid ordinary shares is 31,579,946 (thirty-one million five hundred seventy nine thousand nine hundred and forty-six) ordinary shares.
  • The nominal value of one share (when paid by the founders) is 1,000 (one thousand) KZT