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About the Corporation
General information Strategy The Structure Of Society Normative-legal acts Reporting Public procurement Contact center 111
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Public services
Public services for persons with special needs Instructions for Immigrants
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Contact information Addresses Addresses of PSCs and special centers Schedule of reception of citizens
Қаз Рус
About the Corporation
General information Strategy The Structure Of Society Normative-legal acts Reporting Public procurement Contact center 111
Corporate governance
Bodies of the Society Corporate documents Corporate Events The risk management system and internal control
Public services
Public services for persons with special needs Instructions for Immigrants
Career
Jobs Testing
News
News
Contacts
Contact information Addresses Addresses of PSCs and special centers Schedule of reception of citizens

1414

Single contact center
(The call is free)

The list of people receiving services at home has been expanded in Kazakhstan

If earlier only people with special needs, with 1 or 2 disability groups, and veterans of the Great Patriotic War could call a public service center employee, now citizens over 65 can also do this. This is due to the introduction of a number of restrictive measures in Kazakhstan. In particular, with the restriction of the movement of persons over 65 years old.

In order to call an employee of the state corporation at home, a citizen or his guardian must call the Unified Contact Center 1414 and leave a request for a service. After that, the specialists of the Government for citizens will contact him, clarify the completeness of the documents and set the date and time for the provision of public services at home. By the way, you need to go to the service recipient no later than 7 working days after receiving the application.

According to the chairman of the board of the "Government for Citizens" state corporation, Asemgul Baltasheva, for 7 months of this year, employees of the state corporation provided more than 22 thousand state services with a visit to their homes. “When calling a mobile group at home, one should take into account that population documentation services are carried out by employees of the migration police. Therefore, if it is necessary to replace the identity card due to the expiration of the validity period, we recommend that you leave an application at least 2 weeks in advance, taking into account the time for leaving and preparing the document, ”Baltasheva said.

Recall that the most popular home services are the issuance of passports and identity cards, the provision of disabled people with sound-technical and compulsory hygiene products, paperwork for disabled people to provide them with prosthetic and orthopedic assistance, etc.

In the context of the coronavirus pandemic, employees of the state corporation provide services in compliance with all security measures. All specialists are provided with masks and antiseptics. To minimize contact with service recipients, the PSC specialists do not go beyond the hall and observe social distance.