Retiring by SMS


State Corporation Government for Citizens has launched a pilot project to apply for a pension in a proactive manner. The corresponding order to launch a joint pilot was signed between the Ministry of Digital Development, Innovation and Aerospace Industry of the Republic of Kazakhstan and the Ministry of Labor and Social Protection of the Population of the Republic of Kazakhstan.

At the first stage, the project operates among government employees for citizens, which is almost 22 thousand employees in Kazakhstan.

Earlier, future pensioners had to visit the public service center without fail to arrange services for assigning old-age pension payments, the state basic pension payment and pension payments from a unified accumulative pension fund, now 10 days before reaching retirement age a potential pensioner receives an SMS message a proposal to arrange the service in a proactive way. With the consent of the future pensioner, you just need to enter the word “yes“and send a reply sms.

It is worth noting that in order to arrange the service proactively, a citizen must provide information in advance about his labor activity to the personnel department at the place of work in order to enter it into the Unified System of Accounting for Labor Contracts.

By the way, now 2 employees of the state corporation have issued a pension in a proactive way. These are Raikhan Zholdykulova, an employee of the social block of the Nur-Sultan branch and Lyubov Shestaeva, a land cadaster employee of the state corporation's branch in the Akmola region.

“When working in a state corporation, we are accustomed to the fact that many services are switching to electronic format, and the time for receiving them is being reduced. But I couldn’t even think that I would live to see the moment when I will draw up a pension using an SMS message. I didn’t even have to go anywhere; the personnel department and my mobile phone did all the actions for me. I am proud that all these innovations are born within the walls of my organization, “said Lyubov Viktorovna.

Based on the results of the pilot project, the possibility of its distribution to other organizations will be considered.