Citizens of the Republic of Kazakhstan, as well as foreigners and stateless persons permanently residing in the territory of the Republic of Kazakhstan have the right to payment.

The right arises from the moment the above-mentioned persons reach retirement age:
• 63-year-old men;
• women aged 61 (until January 1, 2028);
• 53-year-old women (who have given birth (adopted, adopted) 5 or more children and raised them up to the age of eight)

Through a State corporation.

Assignment of pension payments by age – 10 working days;
If the ELC is returned by the Authorized Body for the appointment of pensions and benefits (Territorial Departments of the Ministry of Labor and Social Protection of the Population of the Republic of Kazakhstan) for additional registration with the participation of the applicant (request for additional documents from the recipient), the service period is extended to 30 working days.

• application in accordance with Appendix 1 to the Rules for Calculating (determining) the amount, Appointment, Implementation, suspension, Recalculation, renewal, termination and revision of the decision on the appointment (refusal to appoint) state basic pension payments, age pension payments dated June 22, 2023 № 232;
• an identity document for identification (When applying for pensions for persons with candace status, a candace certificate is provided for identification).
- Documents confirming the applicant's work experience:
• work record;
• information from archival institutions, electronic copies of archival documents;
If available, please provide:
• a document of education;
• military ID or certificate from the Department of Defense Affairs;
• birth certificates of children (for women);
• marriage certificate (if the surname is changed);
• a court decision confirming the fact and the period of care for a person with a disability of the first group, a single person with a disability of the second group and a pensioner in need of outside help, an elderly person who has reached the age of eighty, a child with a disability under the age of eighteen;
• a document confirming the residence abroad of the spouse of an employee of institutions located in the territory of the Soviet Union, institutions of the Republic of Kazakhstan, an international organization;
• a document confirming the residence of the spouse of a serviceman, an employee of a special government agency in areas where there was no possibility of employment in the specialty;
• a document confirming employment in the country of departure of ethnic Kazakhs;
Documents issued outside the Republic of Kazakhstan are subject to legalization in accordance with the procedure established by the legislation of the Republic of Kazakhstan, unless otherwise provided by international treaties ratified by the Republic of Kazakhstan.
• employer's certificate of income paid in the currency of the Russian Federation to persons who worked in Russian organizations of the Baikonur complex (if any);
• employer's certificate of income for the period of employment, entrepreneurial activity, private practice by types of activities to which, by decision of the Government of the Republic of Kazakhstan, a correction factor of 0 was applied to the rates of mandatory pension contributions, mandatory occupational pension contributions, as well as for periods of activity, income from which is excluded from the income of an individual subject to taxation, in in accordance with paragraph 3 of Article 210 of the Social Code.
- When age-related pension payments are assigned to a person who lived in areas of extreme and maximum radiation risk, a document confirming the fact of living in areas of extreme and maximum radiation risk from August 29, 1949 to July 5, 1963 for 5 years is additionally submitted to the documents.
- To confirm the care of a non-working mother for young children, one of the following documents is submitted (depending on their availability):
• a document confirming the identity of the children;
• marriage certificate (certificate of registration of acts of civil status) or a certificate of dissolution of marriage or an extract from the marriage certificate (if the surname is changed) of the children;
• children's secondary school graduation certificate;
• a diploma of graduation from a specialized secondary or higher educational institution or a certificate from an educational institution confirming the education of children;
• a certificate or notification of the death of children (either a death certificate or a certificate of registration of a civil status act issued by the civil registration authorities);
• Military ID or military service document for children.

Citizens of the Republic of Kazakhstan, foreigners and stateless persons permanently residing in the territory of the Republic of Kazakhstan, employed in jobs with harmful working conditions, upon reaching the age of 55 and having occupational pension contributions to the UAPF for at least 7 years (84 months).

The special social payment will consist of several components and will be carried out from four sources:
1) special professional allowance from the republican budget in the amount of 2 subsistence minimums (hereinafter referred to as the cost of living);
2) from life insurance companies in the amount of 1 CL (cost of living);
3) at the expense of employers' funds in the amount of 1 CL (cost of living);
4) from the UAPF at the expense of mandatory occupational pension contributions.

1) through a State corporation;
2) proactive service (After receiving information from the UASEC about changes in the terms of the employment contract, AIS "E-макет" automatically verifies compliance with the conditions for the assignment of benefits and generates requests to the appropriate IP, with a positive check, AIS "E-макет" automatically initiates a message to a potential applicant to the number of his cellular subscriber device about the possibility of receiving benefits)
- At the same time as the benefit, the applicant may apply for a pension payment formed from mandatory occupational pension contributions from the Unified Accumulative Pension Fund.
- The document confirming the status of the recipient of the benefit is a certificate, which is issued by the branch of the State Corporation against the signature of the applicant when applying.

Electronic Digital Signature (EDS)

The procedure and cases for refunding excessively (mistakenly) paid social contributions and (or) penalties are defined by the "Rules and cases for refunding excessively (mistakenly) paid social contributions and (or) penalties for late and (or) incomplete payment of social contributions" approved by order of the Deputy Prime Minister - Minister of Labor and Social Protection of the Population Of the Republic of Kazakhstan dated June 21, 2023 № 229 (hereinafter referred to as the Rules).
• According to the Rules, service recipients (payers) can apply for a refund of excessively (mistakenly) paid social contributions and/or penalties through the Electronic Government web portal egov.kz (hereinafter referred to as the Portal).
• After authorization, the recipient selects the service "Refund of excessively (mistakenly) paid social contributions and (or) penalties for late and (or) incomplete payment of social contributions" in the "Social Security" section.
• At step 1, "Filling in data", the recipient fills in all required fields according to the payment order.
• After filling in all the data correctly, the "Check" button becomes active and allows you to proceed to the next step.
• Upon successful transition to step 2, "Employee information", the recipient selects a member of the social insurance system to whom a refund must be made.
• When selecting an employee, the recipient independently determines the amount to be refunded and chooses the reason for the refund.
• Depending on the reason for the return, the recipient must attach the relevant documents provided for in the Rules.
• Upon completion of filling out, the recipient signs his application with an electronic digital signature.
• The receipt of the application to the payment system of the State Corporation can be checked in your personal account. The service must have the status "Under consideration by the Civil Code"
For reference:
• After the application is received by the payment system of the State Corporation, within five working days, upon successful verification of the accuracy and completeness of the specified data, it is sent to JSC State Social Insurance Fund (hereinafter referred to as the Fund).
• Otherwise, the application is rejected with an indication of the reason.
• The Fund decides within ten working days whether to refund or refuse to refund social contributions.
• The notification of the Fund's decision is sent via SMS notification to the number indicated in the application.
• When changing bank details, the service recipient must provide a bank certificate confirming the availability of a current account (not a special one, not in the card database) or a bank transit account for crediting the refunded amounts of social contributions.

1. On the main page of the e-government Portal, in the "Services" section, go to: "Social Security" → "Pension provision". Next, you need to select the "Refund of erroneously listed mandatory pension contributions and/or penalties" service.
2. In the service passport, click on the "Order service online" button. Log in to the e-government portal.
3. Only Legal Entities and Individuals who are "Individual Entrepreneurs" can receive the service. It is worth noting that when ordering a service by a legal entity, it is necessary to log in from the first supervisor's EDS.
4. After successful authorization, the Applicant receives STEP 1 of the "Filling in data" service.
5. At step 1, the Applicant manually fills in the "Contact number", "E-mail", and also selects the necessary BIN from the service interface to make a refund. After selecting the BIN, the Applicant must specify "Region or city", "Bic of the employer's bank" and fill in the fields "IIC of the Employer's Bank".
6. After filling in all the required fields, the "Check" button becomes active. The applicant clicks on the button and goes to STEP 2 of the "Employee Information" service, where all information about employees is displayed in the table.
7. In Step 2, the applicant must select the employees for whom the refund should be made. (The maximum number of choices is 10 employees).
8. The selected employees are filled in a new table where the Applicant has the opportunity to edit the refund amount and specify the reason for the refund. (1 reason for the return is given for all selected employees). After filling in all required fields, the "Submit for approval" button becomes active. The applicant clicks on the button and then a request for approval is sent to the selected employees. The Applicant also receives a "Status page" of information by agreement.
9. The selected employee logs in to the e-government portal on his own behalf. Goes to the Inbox section in your merchant profile. He finds a notification in his personal account, opens an application and familiarizes himself with the information. After that, employees need to click on the "Status page" button for approval.
10. The employee goes to the Status page where you need to click on the "Confirm" button to approve the application and sign from your personal EDS.
11. After successful approval, the Applicant's approval status changes on the status page. The applicant must sign the request to be sent for execution.
12. The applicant signs the request with the EDS. After signing, the request goes to the state body for execution and the status changes in the Applicant's "Status page".
13. After updating the status, the completed application is changed to "Under consideration" in the NAO "State Corporation "Government of Citizens".