When receiving documentation services at public service centers, according to the Tax Code of the Republic of Kazakhstan, certain categories of clients are exempt from paying state duty. Documentation services include the issuance of passports, identity cards, residence permits and stateless person certificates. The following are exempt from paying state duties under Article 622, paragraph 4:
- WWII veterans and persons equivalent to them;
- Heroes of the Soviet Union and Socialist Labor;
- disabled people of all groups, as well as one of the parents of a disabled child or disabled child;
- elderly people living in institutions for the elderly and for the disabled;
- orphans and children left without parental care living in orphanages or boarding schools;
- mothers with many children, awarded the title “Mother Heroine”, awarded with “Altyn alka” and “Kumis alka” pendants;
- citizens affected by the Chernobyl disaster.
The authority will issue you a certificate stating that the paid receipt is not in demand. With this certificate, you must contact the Public Service Center or submit an application through eGov for a refund. After acceptance of the application by the tax authority, the amount is returned to the client’s account within 5 working days.